General terms and conditions of the company Rehan Medizingeräte Handels GmbH

§1 Validity towards entrepreneurs and definition of terms

(1) The following general terms and conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who concludes a legal transaction for purposes that can largely not be attributed to their commercial or independent professional activity (§ 13 BGB).

§2 Formation of a contract, storage of the contract text

(1) The following regulations regarding the conclusion of a contract apply to orders via our internet shop https://www.rehan.de/shop.

(2) In the case of the conclusion of the contract, the contract comes with

Rehan Medical Devices Handels GmbH
Mrs. Judith van Doren
In Teelbruch 104
D-45219 Essen
Register number 28242
Register court Essen

conditions.

(3) The presentation of the goods in our internet shop does not constitute a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) The following rules apply when an order is received in our online shop: The consumer submits a binding contract offer by successfully completing the order procedure provided in our online shop.

The order takes place in the following steps:

1) Selection of the desired goods
2) Confirm by clicking the “Order” button
3) Check the information in the shopping cart
4) Press the “Checkout” button
5) Registration in the internet shop after registration and entry of the applicant details (e-mail address and password).
6) Check again or correct the data entered.
7) Binding sending of the order by clicking the button “order with costs” or “buy”

Before the binding submission of the order by pressing the “back” button contained in the internet browser he is using after checking his details, he can return to the website on which the customer’s details are recorded and correct or correct input errors Close the Internet browser to cancel the ordering process. We immediately confirm receipt of the order by an automatically generated email (“order confirmation”). With this we accept your offer.

(5) Storage of the contract text for orders via our internet shop: We save the contract text and send you the order data and our terms and conditions by email. You can also view the terms and conditions at any time at https://www.rehan.de/geschaeftsbedingungen/. You can view your past orders in our customer area under My Account -> My Orders.

§3 prices, shipping costs, payment, due date

(1) The prices shown include statutory sales tax and other price components. In addition, there are any shipping costs.
(2) The consumer has the option of paying in advance, credit card (Visa, Mastercard).
(3) If the consumer has chosen payment in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.

§4 delivery

(1) Unless we have clearly stated otherwise in the product description, all of the items we offer are ready for dispatch immediately. The delivery takes place latest within 5 working days. In the case of payment in advance, the delivery period begins on the day after the payment order has been sent to the bank responsible for the transfer and, for all other payment methods, on the day after the contract has been concluded. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold item also passes to the buyer only when the item is handed over to the buyer.

§5 retention of title

We reserve ownership of the goods until full payment of the purchase price.

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§6 Right of withdrawal of the customer as a consumer:

Right of Withdrawal

Consumers have a right of withdrawal in accordance with the following stipulation, whereby consumers are any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity:

Right of withdrawal

Withdrawal

You have the right to cancel this purchase within 14 days without stating a reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must contact us

Rehan Medical Devices Handels GmbH
Mrs. Judith van Doren
In Teelbruch 104
D-45219 Essen
Email info@rehan.de

inform you of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached sample cancellation form, but this is not mandatory.

You can invoke this right by sending an email with the cancellation form to info@rehan.de. The cancellation form is included with your order confirmation. The costs for the return shipment are then at your expense. If the right of withdrawal is successfully asserted, the costs of the order (purchase price) and any shipping / delivery costs of the respective order will be reimbursed.

However, the amount will only be transferred when the return of the counterparty has been received by the user. The items must also be received unopened and in good condition (see sample cancellation form)

§8 warranty

The statutory warranty regulations apply.

§9 contract language

Only German and English are available as contract languages.

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§10 customer service

Our customer service for questions, complaints and complaints is available on weekdays from 8:00 a.m. to 4:00 p.m.

Telephone: 02054 1245 799
Fax: 02054 1245 798
Email: info@rehan.de

to disposal.

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As of February 2020